Skip to Main Content

Sign up for health insurance today! SHOP OUR PLANS

Sign up for health insurance today! SHOP OUR PLANS

Be in the Know!

Balance Billing and why is this important for me to know… 

By being a part of our Ambetter from Arizona Complete Health plan, you have the right for all emergency and other authorized covered services to be provided at no additional cost to you other than your copays, coinsurance and deductibles. 

We have discovered that some providers may be billing members directly for services above and beyond your share of the cost, a practice known as “balance billing.”

It’s important that you understand your rights and responsibilities as a member. We’re here to provide you with valuable information that can guide you to make more informed decisions when seeking service from your providers.

Your Rights and Responsibilities as a member:

As an Ambetter from Arizona Complete Health member you deserve to get the most out of your health insurance plan. And since we believe that nothing is more important than your health, our Ambetter from Arizona Complete Health insurance plans are designed to fit your health needs and your budget.

But our focus doesn’t stop there. In fact, our commitment to your well-being extends far beyond the doctor’s office and into your everyday life. Ambetter from Arizona Complete Health is active in your local community—and we’re dedicated to helping you live well.

Everything You Need. Right Here. 

With Ambetter from Arizona Complete Health, it's easy to take charge of your health. As an Ambetter from Arizona Complete Health member, you have access to the helpful tools and resources you need to manage your plan – all in one place, 24/7 visit the Member Home page for more information.

Customer Service: Do you have questions or concerns about Balance Billing? Were you balanced billed by your provider? We’re here to help, but we need you to hear from you. Our Customer Service Representatives are available to help. Contact Customer Service at 1-866-918-4450.